Impact Network Engineering - WAN Maintenance

Hourly Service
Billed at Impact's Normal Hourly Rate.
Pre-Paid Blocks of Hours (SLA)
You may choose to benefit from discounted blocks of Prepaid Hours. Available in blocks of 10, 20, 30, 50
and 100. (All blocks have different price discounts. The More you prepay, the more you save.)
Half Year and Full Year Maintenance Agreements
Offering Priority Service for customers that purchase Half Year and Full Year Maintenance Agreements. These agreements include: -Priority Support -Pre-Scheduled, Weekly Maintenance (Via Remote Access) -24 Hour Turnaround to Remote Site Travel (Dependent on Location in and out of Continental United States) -No Emergency Service Fees -Big Financial Discount
After Hours Service Agreements
For customers that must be serviced after Impact's Normal Business Hours.
24X7 WAN Monitoring
For WAN's that need to be up 24X7 without fail. Impact uses sophisticated software that monitors all aspects of server, firewall, router and user activities. When there's a problem, we respond immediately.
Firewall Monitoring
Available for customers that have firewalls and need 24X7 Monitoring Solutions for optimal security and
user monitoring.